Cookie policy
Cookies are small files stored in your browser when you visit a website. This page explains which ones we use and why. In short: none for analytics or advertising.
1. What are cookies?
They are small text files a website stores in your browser to remember information between visits. They can be first-party (set by Citable) or third-party (set by another service). All the cookies on this page are first-party.
2. Public website
The public website (home, pricing, blog, tools…) sets no cookies just because you visit it. They only appear in these cases:
- Name
- cit_ref
- Type
- First-party · Persistent
- Duration
- 90 days
- Purpose
- If you arrive through a referral link (/go/…), stores the link’s code, the time of the click and the destination page to credit the sign-up to whoever referred you (the first link counts). It does not store your IP or follow you across other sites.
- Name
- cit_ref_v
- Type
- First-party · Temporary
- Duration
- 30 minutes
- Purpose
- Stops the same click on a referral link being counted twice. It only stores the link’s code.
- Name
- lang
- Type
- First-party · Persistent
- Duration
- 1 year
- Purpose
- App language when you choose it or open the demo from the website.
3. App: strictly necessary cookies
They are essential to sign in and use the dashboard, so they do not require your consent. Without them you could not log in.
- Name
- sb-<project>-auth-token
- Type
- First-party · Persistent
- Duration
- Until you log out (max. 400 days)
- Purpose
- User session (Supabase). It may be split into several parts (.0, .1…).
- Name
- citable_espacio
- Type
- First-party · Persistent
- Duration
- 1 year
- Purpose
- Active workspace when you belong to several.
- Name
- lang
- Type
- First-party · Persistent
- Duration
- 1 year
- Purpose
- App language.
- Name
- tema
- Type
- First-party · Persistent
- Duration
- 1 year
- Purpose
- Light or dark theme.
- Name
- citable_gsc_nonce, citable_ga4_nonce
- Type
- First-party · Temporary
- Duration
- 10 minutes
- Purpose
- Security when connecting Search Console or Google Analytics.
- Name
- citable_correo_nonce
- Type
- First-party · Temporary
- Duration
- 10 minutes
- Purpose
- Security when connecting your Gmail or Outlook inbox.
- Name
- citable_linkedin_nonce
- Type
- First-party · Temporary
- Duration
- 10 minutes
- Purpose
- Security when connecting your LinkedIn profile.
- Name
- citable_wf_nonce
- Type
- First-party · Temporary
- Duration
- 10 minutes
- Purpose
- Security when connecting Webflow.
- Name
- citable_wpcom_nonce, citable_wix_nonce, citable_wix_state, citable_hubspot_nonce
- Type
- First-party · Temporary
- Duration
- 30 minutes
- Purpose
- Security when connecting WordPress.com, Wix or HubSpot (CMS).
- Name
- citable_gh_nonce, citable_gh_state
- Type
- First-party · Temporary
- Duration
- 30 minutes
- Purpose
- Security when connecting GitHub.
- Name
- citable_slack_nonce, citable_gdocs_nonce, citable_hubspot_nonce
- Type
- First-party · Temporary
- Duration
- 10 minutes
- Purpose
- Security when connecting Slack, Google Sheets and Docs or HubSpot (CRM).
4. Demo
The demo with sample data has no accounts: whatever you change in it is kept in your browser with these cookies, which contain no personal data.
- Name
- citable_demo_embebida
- Type
- First-party · Session
- Duration
- Until you close the browser
- Purpose
- Lets the demo be shown inside the home page.
- Name
- citable_demo_*
- Type
- First-party · Persistent
- Duration
- 30 days
- Purpose
- Changes you make in the demo (articles, competitors, settings…).
- Name
- citable_chat_demo
- Type
- First-party · Persistent
- Duration
- 30 days
- Purpose
- Question allowance for the assistant in the demo.
5. Analytics and advertising
We use no analytics or advertising cookies, on the website or in the app. The visits script Citable gives customers for their own sites uses no cookies or visitor identifiers either. Nor do we use browser local storage to track you.
If we ever add analytics that uses cookies, we will ask for your consent first and update this page.
6. How to manage cookies
You can view and delete cookies at any time in your browser settings: Chrome, Firefox, Safari and Edge. If you delete the necessary ones, you will need to log in again.
7. Updates
We will update this policy if the cookies we use change. The date of the last update always appears at the top. How we handle your data is in the privacy policy.
8. Contact
If you have questions about cookies, write to privacy@getcitable.com.